Are you passionate about promoting a healthy lifestyle while indulging in your love for coffee and hospitality? Join the Cheltenham Trust Leisure Café, where we blend the worlds of fitness and well-being with coffee and exceptional service.

Here’s why your journey with us is an extraordinary one:

Holistic Wellness Focus: Immerse yourself in a workplace that values not only the joy of coffee but also the overall well-being of our community. As part of the Leisure Centre, our café plays a pivotal role in promoting a culture of health, fitness, and vitality with a smiling face and great service.

Passionate Team of Health Enthusiasts: Join a team of like-minded individuals who share a genuine passion for health and fitness. Together, we create an environment where wellness is not just a goal but a way of life.

Rich Offerings: Fuel our gym members with more than just great coffee – offer them a selection of snacks and beverages that fuels their active lifestyle. Be a part of the movement toward a more active and happier community.

Customer Connection in Wellness: Engage with customers who share a commitment to health. Build connections that extend beyond the café, fostering a sense of community and encouragement toward fitness goals.

Exclusive Access: Enjoy staff perks that extend to the Leisure Centre’s facilities. Take advantage of fitness classes, gym access, and other amenities to enhance your own well-being journey.

Community Well-Being Impact: Your role goes beyond serving coffee, be an instigator for positive change by inspiring a lifestyle that promotes health and happiness.

If you’re ready to be part of a team that combines the joy of coffee with a commitment to well-being, seize the opportunity!

Our Organisation

The Cheltenham Trust is the lead provider of culture, heritage, leisure and sport in Cheltenham and we recognise that we need the right people with the right skills to help us achieve our vision, goals and further growth.

The Trust is an independent charity that manages five iconic and contemporary venues at the heart of Cheltenham including the Pittville Pump Room and Heritage Cafe, Cheltenham Town Hall and the Garden Bar, The Wilson Art Gallery and Museum, Leisure at Cheltenham, and the Prince of Wales stadium. We deliver a wide range of services and activities including hires and events, festivals and shows, exhibitions, leisure, cafes and in-house catering.

Your role as a Café Supervisor

Reporting to the Café Manager, you will lead our team members in running an efficient food and drink service to all our customers, inspiring them to always provide excellent customer service and maintain high standards.

As part of the trust team you will also have the opportunity to work on our community events.

Your responsibilities

• You will lead our café team during operational hours, ensuring exceptional service and a welcoming environment for all.
• Be responsible for maintaining compliance with health and safety regulations to ensure everyone’s well-being.
• Ensure our venues are clean and presentable at all times, creating an inviting atmosphere for customers.
• Support and train your team members, ensuring they reach their full potential.
• Work closely with the Café Manager to complete administrative tasks such as stock control, ordering stock, creating rotas, managing team absences.
• Sharing customer feedback and identifying improvement opportunities.

What We’re Looking For:

• Previous experience working in catering and hospitality, ideally in a supervisory role.
• Experience working as a barista or being a trained barista.
• Awareness of food plating and drink presentation techniques
• Strong supervisory skills and the ability to motivate and lead your team.
• Excellent communication and customer service skills.
• Knowledge of food and beverage operations and health and safety regulations.
• Attention to details, ensuring the venues are presentable.
• Ability to work flexible hours, including evenings and weekends.

Our Offer

• Permanent contract (40 hours per week to be worked Monday- Sunday on a rolling rota)
• Salary £22,500, full time
• Some evening and weekend working depending on venue or events schedule.
• 22 days annual leave plus bank holidays
• Holiday purchase scheme
• Employee Assistance Programme
• Fantastic employee leisure membership discounts
• Staff discounts, including cafes and bars.